If you have any questions, issues, or need assistance, we’re here to help. Our Golden Crown casino support team is committed to providing you with timely and effective solutions to ensure your experience with our services is seamless.
How to Reach Us
You can reach us through the following methods:
Email Support
For any inquiries, please feel free to contact us directly at our support email:
Email: support@goldencrownau.com
We strive to respond to all email inquiries within 24 hours on business days.
Frequently Asked Questions (FAQ)
Before contacting us, you might find your answer in our FAQ section. It covers the most common questions related to our services, account management, and troubleshooting.
Live Chat
For real-time support, we offer live chat assistance during business hours. Look for the chat widget on our website.
What We Can Help You With
Our support team can assist you with:
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Account issues
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Payment and billing inquiries
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Technical issues with our platform
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General questions about our services
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Feedback and suggestions
Working Hours
Our customer support team is available Monday to Friday, 9 AM – 6 PM (AEST).
How We Handle Your Questions
When you contact us via email or live chat, please provide as much detail as possible about the issue you’re facing, such as:
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A detailed description of the problem
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Any relevant screenshots (if applicable)
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Your account information (if relevant)
This helps us resolve your issue faster and more efficiently.